Privacy Policy
We respect your privacy and explain here how we handle data.
Quick summary
We collect the minimum data needed to deliver orders, manage COD, and track performance.
Shipment data is shared only with Wasla execution teams and trusted service providers.
What data we collect
The data depends on how you use the platform, and typically includes:
- Account details such as name, email, and phone number.
- Order data including addresses, customer phone numbers, and COD amounts.
- Usage data such as pages viewed and actions taken.
- Support communications when you contact us.
How we use data
We use data to operate and improve the service, such as:
- Creating shipments and keeping statuses up to date.
- Sending notifications to customers and your team.
- Improving reporting and operational performance.
- Responding to support requests and troubleshooting.
When we share data
We share specific data only in the following cases:
- With Wasla execution teams to complete delivery.
- With technical service providers such as hosting and email.
- When required by law or to protect the platform from fraud.
Data retention
We retain data while your account is active or as required for legal and financial obligations. Limited backups are kept for continuity.
Your choices
You can update your data, request a copy, or ask for deletion where allowed by law.
Data security
We use encryption in transit and restricted access controls to protect your data.